Positive costumer support experience. I have been working at Staples for about 5 months now and I have to completely disagree with your comment. Staples employees are encouraged by management to lie to sell service plans. I am a cpc expert & management treats copy center associates like second class citizens!!! I ordered an Apple Watch Series 5 while it was on sale on Dec 11. Staples - easytech fraud; Staples, Inc - service for screen on my iphone 6 plus; Staples/staplesrewardssignstaples.com - failure to credit my purchases to my awards a/c; Staples - awful company to work for; Staples - employees can share your private information. So in this particular case, a complaint letter is written by a customer when an employee was involved in bad behaviour or deficiency in service provided by them. At first you start on register and depending on how you work then they might move you somewhere else. You would easily be able to take them to a tribunal, and get compensation for the wrongful dismissal, especially if you have a medical condition, legitimised from a doctors note. Management is always helpful and kind. Staples fundamental comparison: Debt to Equity vs Number of Employees. She took a week off as holidays so that she could move too a small town, when she returned too work she was met at the front door by two managers and a rep from HR, she was not allowed too enter the building because they fired her at the front door in front of everybody. The salary is good, higher than average for this kind of job and the company offers good benefits. There’s plenty of opportunity for growth within the organization, and that’s evident in almost every corporate position I’ve interviewed for, and every corporate employee I’ve spoken to. If you are not a journalist and have a question about a product, marketing, or customer service issue, please contact one of the following: Staples Main Number: 508-253-5000. Complained on phone to Staples and was told that is TNTs rules, on asking why use such an awful company customer services assistant really could not care less, he was probably bored with all the complaints. Hunt1522, Have to jump through hoops, call HR, etc to receive it. Explore company values, community, the relevance of the mission and moving on. Help people considering your employer make a good choice. Delivery Service. Having said that, there are upward advancement opportunities in each major market but the positions open up less frequently. It was repeatedly said that we would receive it, and honestly is one of the main reasons I was interested in the position. I was a long time (10+ years) Staples employee at the retail level. Copyright 1998-2021, Staples, Inc., All Rights Reserved. Staples reviews (www.staples.com): False advertising. One district was an absolute joy to work for; one was absolute hell. Very poor management with ZERO job security. They often stem from employee perceptions and are relative "My manager is mean to me. even though it was all the same parent company. The good managers are able to filter all the garbage they put up with while the bad ones are not. I'm all for being a great salesperson, but lying to the customer is simply not good customer service. You meet interesting people but the customers are mean and unfair too. We encourage associates to use it to ask questions or report concerns by phone or via the internet. Not very fun. How do Staples coupons and rebates contribute to the Staples … They brag about their "next-day delivery" all over their website but they don't actually ship on time! Staples doesn't care at all about its employees. Just about money and sales. Management is actually really horrible. bad upper management. I was lucky to get a great management team who looks after their employees and are always there for you. As the district court observed, Day's complaints, which, assuming arguendo, initially reflected a reasonable concern, “ceased to be reasonable after Staples' employees reiterated the rationales for the returns process, and assured Plaintiff that no fraud was being committed.” Day, 573 F.Supp.2d at 347. You may even be able to be reinstated! _____ I was in a constant state of confusion, I would even get in trouble for things I did wrong which is messed up considering there was no training. Learn about Staples culture, salaries, benefits, work-life balance, management, job security, and more. Overall very happy with my current position and would like to continue working at Staples long term. All content is posted anonymously by employees working at Staples. Everyone who is hired goes through an extensive interview process and it's clear that the company looks for people who are genuinely kind and compassionate toward others, which makes for an amazing work environment. I had to sign the same note for stores. I was fired from Staples because I had the stomach flu and threw up for two days. What is the interview process like at Staples? This website is intended for personal use by US residents only. Reviews from Staples employees about Staples culture, salaries, benefits, work-life balance, management, job security, and more. Today there are more than 2,000 Staples stores. Staples - employees can share your private information. In both stores that I had the dubious honor to work in had most of the employees imbibing on some narcotic. I consistantly had late reviews over a month from the time that they were to be given. Anyone is welcome to post here including former employees and … For Staples profitability analysis, we use financial ratios and fundamental drivers that measure the ability of Staples to generate income relative to revenue, assets, operating costs, and current equity. /r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. Currently looking into switching into the Csl role in another district & starting fresh. Ask a question about working or interviewing at Staples. Don't Order from Staples! © 2004-2021 ComplaintsBoard.com. See our delivery policy for full details. 5) Staples makes almost nothing, and sometimes loses money, on PCs, especially laptops. A free inside look at company reviews and salaries posted anonymously by employees. Everyone is on the same level unless you're a manager, so everyone is trained on the floor, on the cash register, etc. Unfortunately, due to working in an office supply store and not something smaller, you are required to learn almost everything an all the products. if you don’t want to move up in the chain, move on. Staples EthicsLink is our ethics and compliance helpline. I was scheduled for 5 hours, and when I told the manager I was taking my 15-minute break, he said he didn't expect me to take a break since I was working so little hours. Management is overworked. Scanning the internet, I found a hard drive, Seagate Expansion 3TB External Hard Drive (item 921788, model STAY3000100), for $139.00. Will Staples match a competitor's price for a product where the competitor also offers an instant rebate, mail-in rebate, gift check or gift card, or free or discounted item? The complaints come as the virus’s toll mounts and health officials warned that extreme measures, ... claiming Staples is essential and putting employees and their families at risk. This is the Staples company profile. That should be Staples tagline instead of That was Easy. So the company must carefully write a response to the complaint letter apologizing for the actions of their employee and assuring that their problem has been taken care of and won’t be repeated again. they only want people who want to become a drone. How old do you have to be to work with staples? 8 Staples Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Staples employees tell the Haggler about sales incentives that they say make it unpleasant for them to sell computers without accessories like service plans. Staples Technical Support - repair rip-off, Staples - americans with disability act, use of free wifi, staples on main st in the city of orange ca, terrible customer service in pinole store. Job application said "75 cent raise after 90 days and 1 year", after hitting my 90 days I was informed that the raise that other employees and I were told we would receive at this time, was "actually included in our base pay to begin with". Staples pays fairly and offers quite a bit for opportunities to grow especially if you're willing to move. Don't bother ordering products from Staples especially if it is on sale! Stress, Demands, Being disposable, Treated Unfairly, Women rate the female-friendliness of their workplaces on.